Privacy Policy

At Josera India, operated by Brands-In-Motion Pvt Ltd (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using this website, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party payment gateways)
  • Order history

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Cookies and website usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and transactional emails
  • Improve website functionality and user experience
  • Send promotional offers, newsletters, and marketing communications (only if opted in)
  • Prevent fraud and unauthorized transactions

3. Payment Security

All payment transactions are processed through secure third-party payment providers. We do not store your debit card, credit card, or banking information on our servers.

4. Cookies

Our website uses cookies and similar technologies to improve browsing experience, analyze website traffic, and personalize content.

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only with:

  • Delivery and logistics partners
  • Payment gateway providers
  • Marketing and analytics service providers
  • Government authorities when legally required

6. Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration.

However, no online transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your data, we cannot guarantee absolute security of information transmitted over the internet.

7. Third-Party Services & Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites.

Users are advised to review the privacy policies of third-party websites before sharing personal information.

8. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your information
  • Opt out of marketing communications

To exercise these rights, please contact us using the details provided below.

9. Children’s Privacy

Our website is intended for users above 18 years of age. We do not knowingly collect personal information from children or minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time without prior notice. Changes will be posted on this page along with the updated effective date.

Your continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

11. Grievance Redressal

Any complaints, concerns, or queries regarding this Privacy Policy or misuse of information may be reported to our customer support team using the contact details below.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Address: 2/22, Block 2, Kalkaji Extension, Kalkaji, New Delhi, Delhi – 110019
Email: joseraindia@gmail.com
Phone: +91 9990300946
Website: Josera India